I wish I could give them 0 stars. I deleted the app a long time ago and wish restaurants would stop using them as a third party as well. I ordered from my local Popeyes at 8pm, 9:45pm rolled around and I still hadn’t got my order. I stood outside from the time the app let me know he had picked up my order. Delivery driver marked it as delivered but I never recieved it. I proceeded to call DoorDash where they completely acted as if they couldn’t help me what so ever. So now I’m out of $20 and my kids are hungry. On top of that the dasher is still texting trying to argue with me about a mistake he made. Are they supposed to take a picture if it’s left on a doorstep? Which this didn’t really have because I was already outside 🤷♀️ if he had delivered to the right place. This has to be the worst delivery service there is. They need to do better with the hiring process seriously because is not the first incident I’ve encountered.
1 year ago
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