I was charged for $110 worth of food that never arrived and the refund was not approved after multiple appeals. I will never use door dash again and recommend deleting your app. This was only my 2nd time using the app. I received someone else's order and paid $110 for $20 worth of someone elses food. When I requested to speak to a supervisor I was informed that my only option is to speak with my bank and see if they would refund me and then doordash disconnected my call.
I attached the picture of my order through the app and then the receipt of what I received.
I ordered 4 burgers, received one vegan burger and was denied a refund.
1 year ago
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