I took an order in the blizzard last night 45 minutes away. I completed the order and had a 91% rating before I took the trip. I had to drive 45 minutes back to town. on my way to town door dash purposely sent me about 5 dashes I had to refuse because I had been good enough to drive their customer their dinner in a blizzard so I was so far away from town. I don't mind and was happy to take some not so great orders along with the fast easy orders, but they took my score down for missing the orders because I was good enough to take their customers food further away in dangerous blizzard conditions and refused to fix it. there is no point in being nice to customers and trying for their stupid points if they're just going to rip their employees off of their good scores for being good drivers for their customers. it makes their point system obsolete if they're just going to rip you off out of your points for driving far for them in a blizzard, which if you ask me your points should go up for doing a far away order for them, not down. and they allow people that have credentials to go onto post the chance to clock in for a few hours at a time but the people that don't have base credentials can only clock in for 30 minutes to an hour at a time. the app takes 10 minutes to recognize that a driver is available again after it clocks them out of their shift which they're only allowing 30 min to an hour clock ins so that's 10 minutes out of every 30 minutes to an hour that if in town, I have to sit with my car idling wasting gas and time to wait for the stupid app to recognize I'm available. that's a whole hour out of every five hours WASTED of gas and time which is also an ecological issue. it is discrimination to do this only to people that don't have credentials to get onto the military post. then after I called them and told them this is unacceptable, they sent me on a run 45 minutes away to a pizza store that was closed 2 hours previous, and when I called to tell them the pizza store was closed and ask them how to proceed they refused to even reimburse me for the time and gas. they have a good driver. I had a score of 91 and was always early with my deliveries but they are treating me very badly. I tried to speak to them for two days about all this but they refuse to put a manager on the phone. I don't know how to reach a manager anymore other than to put the problems right here and hope someone sees them.