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Tiffany Mount
I ordered food and went to door to retrieve food once I received the delivery notification. Upon opening my door, I found nothing there. The dasher took a picture of the red dasher delivery bag at my door but not a picture of the food. I contacted doordash via the app and they refused to refund me. I then telephoned doordash while simultaneously sending the dasher a message that I was filing a police report. The dasher apologized and said that he delivered to wrong address. It was not until this occurred that doordash agreed to give me a credit. I find it deplorable that a dasher can merely take a picture as evidence of a delivery and not actually deliver anything. And in my case, there was not a picture taken of the food. Yet the company refused to do anything. They didn't even contact the dasher. I had to do it. I am dropping doordash.
1 month ago
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DoorDash has a 1.3 average rating from 23,606 reviews