When the system works it is great. Unfortunately when things go bad you are basically just out of luck. For one thing, the "dashers" are independent contractors and DoorDash takes no responsibility for their actions. If the "dasher" takes your order and then decides not to deliver -- too bad. No apologies, just a credit back to your credit card. If you have the option, choose a delivery service that has real drivers employed.
7 years ago
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