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Anonymous
I have tried DoorDash 3 times now. Each time, there was issues with the order and drivers. I tried different restaurants in my area with each of the times. Customer Service doesn't seem to realize they are there to assist customers. Also, you cannot get ahold of anyone on the phone with DoorDash unless you wait at least 24 hours for them to respond to your email - yes this is the only way to contact them. Their drivers had had young kids in the cars with them while they are delivering. Orders never seem to be right and you cannot write any notes to the vendors. This is a HUGE problem for those of us that have any allergies. We cannot note it on the order. Drivers have also been late and orders just cancelled out of no where about 20 - 30 minutes after placing orders. Which you only find out by email. Also, if you try to contact the driver for your order, they do not respond. What is the point of having driver information if they do not respond?
6 years ago
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DoorDash has a 1.3 average rating from 23,667 reviews