50% of the time my food is late. The agents that you speak to online are always very helpful and offer credits for the next delivery, but it's just too unreliable. I asked if I could just go and pick my food up, but they wouldn't allow it. One time the door dasher never moved from their location, for like 30 minutes. They had to assign my order to another dasher, who didn't realize that they accepted the order until I texted them. The next time, door dash didn't assign anyone to my order until the time that it was supposed to be delivered? So I needed to contact them and wait another 30 minutes for my food. It's better to just call the restaurant and order it the old fashioned way. This service does not compare at all to seamless and grub hub.