The orders are delivered in a timely manner and the delivery people are all very friendly, but the orders always have something wrong. I remember once out of the many times I've ordered from them that the order was exactly right. I leave so many details and tell them to cancel the entire order if they can't fulfill it, but they refuse to listen and bring me the wrong stuff anyway. Today, I asked for iced tea from Starbucks. Put it in big capital letters that I was order iced tea, but they sent it hot. I asked for the heavy cream to be put in the coffee, it was in a cup on the side. The other day I order a lettuce wrapped burger from Wendy's. Do you think it came lettuce wrapped? Of course not! It came with a bun and no lettuce. It's kind of ridiculous. You're running a business and taking people's money for a service, try paying attention and respecting what the customer wants.