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Susan Burton
I enjoy the convenience of using a food delivery service like doordash. However, every single promotional offer that they have emailed to me has failed when I tried to use it to save on delivery fees. Also people using their service should watch out for the additional fees that are lumped in with tax. In my area, those fees are approximately 10% of the total cost of the food. Doordash customer service used to call me if I reported a missing item or a problem with my food. They no longer do so. I have to go through a complicated process to find out how to email them the feedback that I am missing an item. They do credit my card to compensate me for the missing item. I have read several reviews saying that others have had much worse experiences than I have had. I hope that there is a company that can master this process of food delivery!
6 years ago
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DoorDash has a 1.3 average rating from 23,675 reviews
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