Door dash called to see if I had received my food. I don't think she understands how to serve customers. My food was delivered to the wrong address, and was 25 minutes late. My delivery address is on my account. Now how it got delivered somewhere else, I don't know but was no fault of my own. I wasn't asking for anything, not a refund or a credit. But the customer service rep that followed up, on every chance, blamed me for the food going to the wrong place and refused to simply take responsibility. I am looking for alternative delivery options. Plus, I don't know if 5.99 for delivery is fair for going 3 1/2 miles.
6 years ago
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