As a month-long driver for DD I can tell you first that I spend more time waiting for food in the restaurants than I do on the road. Case in point, walked into a restaurant today and they waited on all of the customers in line before they even considered my ticket, technically once I walk in for a delivery, I'm in line, but alas they made me wait even as new customers walked in. This is more the rule than the exception, believe me. Second, as soon as I identify as a DD delivery the attitude is immediately apparent and any effort from then on to hasten the order, even if the restaurant is slow, doesnt happen; in fact, I get the sense they purposely delay it further. I assume because there are so many deliveries and because we dont tip the person bagging up the food. We cant, the menial cut of the fee that we get for driving to the restaurant, waiting for the food, then driving to the customer, and rarely getting tipped, means we most likely get paid less than the person bagging the food. That doesn't even take into account the gas, tires, milage, and over all wear and tear on our personal vehicles, and 1099 taxes . With DD we have to sign up for shifts which they call "dashes." We are instructed to post up at a given "hot spot" ie. mall parking lot. When there are no orders to deliver we sit in the car, sometimes for over an hour, unpaid for that time. Your really want to know why the food takes so long, sign up to drive and after one day you'll know. Most drivers do their best to make the customer happy because we need the tips to hopefully make a little money. For me, I'm so glad the recent government shut-down is resolved so I can get back to my day job and for now, dump this ridiculous "side-hussle"I feel really badly for those that have to do this full-time.