Wow, sure wish I had read these reviews before downloading the DD app! It was a joke! I gave very explicit and detailed instructions and very simple! I clearly said when you are close to my location, call my phone. They text several times which I did not hear on my phone as I was outside. Finally called only to tell me they couldn't make a left turn to get to me. Um ok, so go down the next street and come that way. Argued with me and then got upset and said I wasn't listening to her. Yes I am, but its up to the driver to figure out how to get to me. I didnt wvwb make her come to my door! I walked well over a block to help her. She spoke over me on the phone to say I wasn't listening. Finally gets to me and continues to argue about her gps directions. Again, not my problem how you get to me. She had a rider with her holding my food and drink. I don't feel good about that especially after arguing about directions. Just very really shady and unprofessional so I am deleting the DD app.