As a Dasher and someone who orders from Doordash, I have very mixed opinions on the company. On one hand, the concept of ordering food from the comforts of your home is a novel one, so long as you are willing to pay the additional service fees. And as a Dasher, you can choose to work at your own schedule and pace, so long as you have a car and insulation bag. The customer service is pretty high quality, too. On the other hand, I cannot stand for Doordash’s compensation plan and how tipping using the app ends up working against the driver and for the company. It seems ironic that the best way to treat your Dasher is to not tip at all, or to tip on cash. In addition, the rating system needs some improvement; as a Dasher, you cannot view who rated you (meaning if someone gave you a 1-star rating, you would have no idea who it was from and why you got that rating), nor can you expand upon your rating as a customer by inserting comments (unless you use the Help button.) Doordash is a platform at the end of the day that can be leveraged by anyone regardless of their character. Most of the Dashers I have experienced were fairly nice and courteous people. That is not to say that I do not have my fair share of bad Dashers, and I think Doordash can definitely improve in how they vet the right people to represent their company. There are so many factors that can determine your Doordash experience as a customer and as a Dasher: it depends on your area, the time and day, the restaurant, etc. I will reevaluate Doordash if my opinion changes in the next few months or so, but until then, I am satisfied with giving the service a 3 stars.