We have used Door Dash several other times and have had no issues. Tonight however, we placed an order with a chinese restaurant at 4:43pm. We were told that the delivery should come about 5:30. We were assigned a driver. The time came and went. . . . . tick tock. . . . THEN, our driver was reassigned and I contacted the "help" line. I was told that the driver was on his way. I called the restaurant to get an idea of how long the food had been sitting there. I was told that it had been ready since 4:55. The delivery was finally made at 6:29pm. Our driver told me that with Doordash, deliverers can change their mind before they take possession of the food. My biggest frustration was the lack of communication. When I tried texting AND/OR calling the driver, I was told that the number can no longer be reached. Food tasted like it had been sitting around. Take your chances.