The UI is off. After you pay for your order you assume you’re done, but that does not complete the process. I‘ve had multiple occasions with DoorDash where I am awaiting an order only to go back and check and it’s still in the initial processing stage. It has to keep cycling through passed the point where you’ve paid for your order. DoorDash is the only merchant that this happens with. Now I have to wait an additional hour bc my order hasn’t started. It’s very annoying and seems like an easy fix. Once you pay, it should be complete...this is the case with any other purchase. I will likely delete the app so that I don’t have this experience.