Alex
DoorDash has been very good with service for the most part. The deliveries are quick, and most of the drivers are very professional. I decided to try the 30-day dashpass trial. Got to save some money on fees! There have been some orders that were messed up, but that was not Doordash’s fault. Today, I decided to cancel my dashpass after almost 30 days, because DoorDash removes two of my favorite restaurants from their website, saying they were “too far.” They were only 20 minutes away, and they had no problem delivering from them until now. I checked out GrubHub, and those same restaurants are available on their website. I’m going to do my business with GrubHub for a while until DoorDash decides to relist those restaurants.
3 years ago
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DoorDash has a 1.3 average rating from 21,020 reviews

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Alice, Customer Support

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