Carol Louise Tilston
Ordered a jumper online. It arrived quickly but I have never smelled anything like it. Its putrid and very poor quality. They cannot trace my order number so I went onto Hermes site to print off returns label to drop at local returns agent. The initial message said to contact customer service but no phone number. I have emailed and did get a delivery receipt. I don't feel I should pay for delivery as the item was not fit to wear. How they could send something out like that is beyond me. Never again and I hope my refund is quick.
1 month ago
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Dorothy Perkins has a 2.84 average rating from 178 reviews

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