I used to shop online with DP quite often, however, the whole experience has nose dived since DP has been taken over by Boohoo. Waited two weeks to receive the items as standard, no dispatch note in the package so returns near impossible (when checked out as guest) as you have to make contact with them. Messages/emails take 2/3 days to respond to so difficult to get a refund when you only have 14 days to return. A lot of responses seem standardised like customer service is not reading the content of the message. If I was cynical, I would say it’s made this difficult and frustrating so you keep the items not wanted. I won’t be using DP again. I daren’t!