- Ordered online 08 May 2018 - Tried to returned goods 10th May 2018 - Label DP supplied was invalid and Post Office would not accept the goods. - Tried to call Customer Service but a recorded message tells you that they are ‘too busy to take your call’ and hangs up!?! - Emailed 3 times over the following days to complain as cannot get through on phones. No response to any of my emails. Still waiting! - Cannot returns the items to store as according to the website I ordered ‘online items only’. - Stuck with nearly £200 of unwanted goods. - Finally got through and was told I had to print out a returns label myself. - Goods returned Monday 14th - Been over a week and the returns have not been acknowledged. - No refund has been given!?! - Again, I cannot get through to speak to anyone as the phone lines do not work! They just hang up on you! - Worst online shopping experience I have ever. - WILL NEVER USE AGAIN! AVOID AT ALL COSTS!!
2 years ago
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Dorothy Perkins has a 2.75 average rating from 189 reviews

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