TOTAL SCAM. They had a promo on social media "get 1 free, you just pay the delivery costs", I decided to try. Once I completed the order, they offered me to add more units for a discounted price, mentioning that the expiry date was nowhere near, so I added some. In total I bought 6 units, a total of $40, split in two orders (that they assured will be treated as one). Somehow, at the expected delivery time (9-10 days) I get a small box with 2 units, TWO, nothing else. And the expiry date was just one month away. Given it was two orders I decided to give a couple days of grace even though the tracking number of one of the units never worked, which seemed fishy at the time. I contacted Customer Service and I was promptly answered on the same day, politely and asking me for pictures of what I got, also mentioning the misleading expiry date bit. Sent everything they requested and a week later I'm still waiting for an answer. I don't have the remaining 4 units that I paid for nor I have a refund for not getting them if there was an issue with the delivery (which would be understandable). Nothing. This is going straight to Consumer Protection. Don't spend a penny on this company and do yourself a favour.
2 months ago
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