“I love my vanilla collagen creamer. I put it in my coffee every day, in every cup. I've been using it for 3ish years, and love having good hair, nails and skin.”
“I have/had a question about my order so I completed the online form and emailed over a week ago. I have still not had a response to either.
Whether my issue is valid or not I would have expected a response.”
“Love the product and have used it for years, but customer service hasn't been contactable. Two emails have not been responded to regarding a missing item. I hope to see the brand back in local stores so I can avoid these issues in the future.”
“Extremely poor communication. Still owed a partial refund but will not respond to my emails or instagram DMs. Love using my dose & co daily but will likely not be purchasing online through the website anymore.”
“Really dissapointed with the customer service from Dose and Co. I ordered 2 x Marine Collagen Unflavoured Peptides Powder, however when my order arrived it contained 1 x Collagen Peptides Peach Flavoured. I contacted the Customer Service team through the website, via email and through Instagram and are yet to receive a response. I really like the Marine Collagen and had been purchasing it at Chemist Warehouse, when it was unavailable I ordered it directly and was considering a subscription. It's a great product and I miss having it as part of my routine, it's such a shame that the customer service is really lacking.”
“The taste is nice as is or when I mix it with juice or smoothie. I haven’t been using it for long so can’t really notice any difference but I am hopeful.”
“Last few day I was sending email , msg on messenger, instagram msg but no one reply my question or call me back. Very frustrating. My number 0452422123.”
“I have started to using Dose & Co. recently and it has started giving me results since day one. It’s the best collagen drink to start my day and my skin has become glowy and hair loss has been decreased. Dose & Co. will be my go to drink that I wake up to everyday now.”
“I found it upset my stomach and I was also charged for 2 and only received one. I have reached out to have this resolved however there has been no response so l can not recommend this product or company.”
