“I bought this product during the campaign to try it. However, the company “forgot” to mention that the product sold in this campaign has a very very short expiry. (few weeks). Also, the company induce you to buy more packs (of the same short expiry one) showing a good deal. So, the company made me feel so foolish, that even if I liked the product, I will never buy from this company again”
“I saw the ad on FB and said it's free but it's not free. They said you need to pay for postage but it's not fee for shipping it's for the product. I got it on 15 March. It's exp on 21 April 2025. It's scammer absolutely. Don't support this company”
“I LOVE DOSE & CO COLLAGEN. I HAVE BEEN USING IT FOR A LONG TIME AND LOVE THE RESULTS. I AM VERY DISSAPOINTED YOU ARE OUT OF STOCK FOR THE COLLAGEN PEPTIDES AND THE MARINE COLLAGEN, WHICH I ALSO USE. WOULD VERY MUCH LIKE TO SEE THEM BACK”
“I had high hopes for Dose & Co, but my experience with their misleading product information and poor customer service completely turned me away.
Their serving size instructions are flat-out inaccurate. They claim that 3 teaspoons equal 17.5 grams, but when I measured, 3 teaspoons only came out to around 4–6 grams—nowhere near what they state. If they can’t even get basic measurements right, it makes me question how much research actually went into their product formulation.
When I reached out to their customer service for clarification, I received a lazy, copy-and-paste response straight from their FAQ, completely ignoring my specific concerns. I followed up, hoping for an actual answer, but they never bothered to respond. That lack of transparency and accountability says everything I need to know about this brand.
If they can’t be trusted to provide accurate serving information or even engage with customers in a meaningful way, why should anyone trust them with their health? I wouldn’t recommend Dose & Co to anyone. There are far more reputable brands out there that actually care about transparency and consumer trust. Look elsewhere for your collagen and health needs.”
“I love the Beauty Collagen Mixed Berry which my dermatologist recommended. I have been using for more than a year and I have noticed super hydrated skin, strong nails and hair grows faster. The mix of Collagen with vitamin C and Hyaluronic Acid is superb! I keep going back to this brand because of the combination. My main concern is if it has been tested for metals.”
“Love the beauty collagen, and would give it 5 stars but the shipping is a big issue. I’ve placed 6 orders and out of 6, I’ve only received 2. The shipping is very slow and confusing!”
“The product itself is great. However, I was sadly surprised to find out that the few extra tins I purchased (after being offered those with a great discount) were Best Before Date of April 2025. This was not mentioned in the offered promotion. Now, I'm stuck with 6 tins with BBD of April 2025 which is impossible for me to go through by then.”
“I recently indeed purchased 2 boxes of collagen peptides that arrived in 2 different boxes separatly.
To my utter surprise, it was written underneath best bedore 21/04/ 2025, which means expiry date is less than 2 months for 2 boxes Batch number MANF15591.
Having bought one, months earlier, I can see it also have the same expiry date of 21/04/2025 and same batch number.
If it was only 1 box I could understand but apparently all boxes bought at that time expire 2 months later. Not really acceptable.
If you sell even in special promotions, you should make sure, it stays good a few months after purchase, not only 2 months for 2 boxes.
Other than that, peach flavour is good,as for results I still have to wait for results.
So for the close expiry date I would say poor, for the peach flavour I would say good.
I just hope you take this into account when selling your products next time.”
“TOTAL SCAM. They had a promo on social media "get 1 free, you just pay the delivery costs", I decided to try. Once I completed the order, they offered me to add more units for a discounted price, mentioning that the expiry date was nowhere near, so I added some. In total I bought 6 units, a total of $40, split in two orders (that they assured will be treated as one). Somehow, at the expected delivery time (9-10 days) I get a small box with 2 units, TWO, nothing else. And the expiry date was just one month away. Given it was two orders I decided to give a couple days of grace even though the tracking number of one of the units never worked, which seemed fishy at the time. I contacted Customer Service and I was promptly answered on the same day, politely and asking me for pictures of what I got, also mentioning the misleading expiry date bit. Sent everything they requested and a week later I'm still waiting for an answer. I don't have the remaining 4 units that I paid for nor I have a refund for not getting them if there was an issue with the delivery (which would be understandable). Nothing. This is going straight to Consumer Protection. Don't spend a penny on this company and do yourself a favour.”
“Love the collagen but i have mixed feelings about the customer service. My first order was missing 3 tins and I had to contact customer service to get the remaining tins delivered. Also while they were on sale it would be better if you were transparent about all of the tins being short-dated and only having 1 month of shelf life left”
“Still waiting on a response to a basic product question from weeks ago. Made a purchase and have been bombarded with multiple emails daily despite not consenting to emails being sent. Wouldn't recommend this company.”
