“Well, I ordered my item all 4weeks ago. Hasn’t arrived yet. Was not provided with an track # when the order was made. I have to request for it two weeks after the purchase.
The product is really good but the shipping really not good at all.”
“THE worst customer service in any company. You can’t ever speak to a human over the phone. I have/had a recurring shipment of collagen. I liked the product. I always had the product on hand until now because Dose & Co won’t rectify my problem. My last order shipped 15 days ago. It went from FedEx to the Post office and disappeared. After contacting your Co, several times, you told me it will be getting delivered and to wait. I’m out of my collagen and so frustrated!”
“I tried to cancel my order and upon realising that it had not been processed, left a message via messenger asking that all future orders be cancelled and that I did now want to receive the last order I received. I have not hear back anything from Dose & Co.”
“I ordered the wrong type of collagen and emailed right away after I made my purchase to please swap out for the correct collagen and they said they couldn’t swap out as it had already left the warehouse. I emailed the same minute I ordered and never got a solution. Very disappointed as I am a frequent purchaser.”