Multiple times, my contactless payment method has been charged twice as much. Following numerous phone calls and emails, I was asked to supply my bank account information and other details by Customer Service. Once I did, they informed me that the situation was complex and I would need to call them again. Of course it is Even though I try to reach the call centre, they simply tell me to try emailing again. It was a terrible place to be until I decided to follow a friend's advise and contact T O N E L I M I T E D. There, I received assistance and received my investment and profit back.