Worst service ever. Never ever posted a bad review before but here goes.. The driver came to deliver and insisted I accept the parcel physically which I informed him was not correct due to Covid-19. He got annoyed and walked off angrily along with our parcel even though I was standing by the door. We are in a global pandemic and the guy was insisting we accept the item in person. After ringing DPD customer service to let them know about his behaviour, I was told the item was being sent back to the supplier by a second driver who didn’t even attempt to redeliver. Unbelievable!!! We needed the item especially given that a member of the household has been shielding (due to an underlying health condition). The driver’s behaviour was unacceptable but the follow up customer service agent I spoke to (which was nonchalant at best) and also refused my request to speak to a supervisor. Not that DPD care about members of the public but I will now find an alternative provider / reliable delivery service. Family & friends have also been warned.