Terrible service and absolutely zero help from customer service. I was waiting for this delivery all day, I stayed at home and constantly checked the map. When I saw that my delivery is coming next, my boyfriend went outside to help the driver to find the property. My boyfriend saw the delivery driver who parked about 100 m away from the property. He tried to reach the driver, however the driver wasn't planning to deliver the parcel, he left his car for about a second, he looked right and left and then sat back to his car and left. He hasn't even tried to deliver the parcel. I'm absolutely shocked about DPD service. I would never deal with this organisation as they are not trying to deliver good customer service and I don't think they even care. This situation has happened to us twice and that's the reason why my boyfriend left the house in advance to help the driver. Awful. I wouldn't recommend this delivery service to anyone.