Had to sent my computer workstation abroad to the place where I was relocating. I did add an insurance to it for an extra safety. The computer was wrapped very good, I used its original box and package. However, week later I received my parcel in a very bad condition! I have no idea what they have been doing with it but when I opened the box, the computer case was broken! All of the HDDs were out of slots, the glass panel was cracked, the front panel was pulled out and damaged … I took pictures, raised it with DPD asking for explanation and some compensation (especially after the parcel was extra insured) AND then it started ... I was asked for series of documents and proofs, I submit all of those BUT they did not accept the official invoice (the official summary of the order and payment) I paid for the computer as a valid proof. They wanted me to send a bank transaction(s)! Something that I couldn't provide and honestly found a bit odd. After several attempts, they closed my case and I ended up with paying for sending the parcel, extra insurance, damaged goods, repairment costs and a very bad experience. Regret I decided to send it via DPD!