I had to give one star to open up the review form but they don't even deserve that. Had message from DPD to say they were unable to deliver due to "lack of complete address". However, I heard a noise at front door from upstairs and saw DPD van outside in road so, although doorbell had not been rung, not door knocker knocked, I went down and opened door, only to see the van start to pull out into road. I tried to attract driver's attention but he just drove off. However, I assume the address was correct enough! The message that DPD sent me had a link to uodat delivery address - this did not work! I googled how to contact DPD and tried their online chat app, having put in the reference number that was in their message to me - got message to say the number was not recognised! I tried the email form - got bounceback to say the email is not recognised! Apparently you can call them but wait times are excessive and you are charged for the privilege! To make matters worse the parcel has not even been taken to my local DPD place but, miles away over in NW1. Absolute disgrace!!! Why on earth do people use DPD. I will not order anything in future from anyone who uses DPD.