According to your tracker my parcel was delivered on 30th dec . Can assure you it was not delivered to my address as not yet rec. Have emailed dpd on the 31st and this is now the 6th jan. have not heard anything back. Poor customer service. Im now going through the company I purchased the goods from to try and get a refund. Will never use a company that has dpd as their carrier. Yes mistakes can be made and have given you a chance to do that. However DPD have not any concern for the customer when they make no attemp to contact me back.
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