I got the obligatory email from DPD today stating Gurwinder will deliver your Emma Bridgewater Parcel TODAY 8th January 2021 between 12:37-13:37 so I waited in, but the next contact I had from DPD was to say your DPD driver Gurwinder has delivered your parcel today. As I hadn’t received anything from DPD I contacted them on their online chat but unfortunately it was just a robot chat service to start with, however when I got through to a person they were as much use as an ashtray on a motorbike as they had a book of excuses. Despite me waiting in all day the driver didn’t bother to come to my house instead he had just left my parcel with a neighbour as I had authorised this on my account preferences, and if I didn’t like it I should contact my seller to resolve things, this statement is just pure lies as I don’t have an account with DPD or will I ever have! Nor would I authorise such an option. This is just a poor excuse for a driver who can’t be bothered to look for a named house, I suppose its difficult to find the correct address when there is six houses in a road, maybe its time for a career change.