1. Tracked the parcel on dpd site which said it was delayed due to sailing restriction in my area (brexit problems i persumed). 2. Contacted seller comfy4u they said there was no problem and it had been shipped. said they would check with the ware house. 3. Got a phone call from local dpd which is in the same town about 6 miles away from my house. the land line number 028 40625152 confirmed this. The guy asked me could i come and collect the matress beacuse it is would take up too much room in the van and they have alot of parcels to deliver. Explained I did not have a van nor a driving license and nor would i be able to a carry a king size mattress across town. He said ok I will try and get it out today. 4. Didnt arrived so checked DPD website which now stated it could not be delivered due to sailing restrictions.!!! (blatent lies) 5. Next day I got a message from the the seller saying that I had rejected the parcel. It is absolutely ridiculous that a business that shows so little respect for their customers by being so openly dishonest in their dealing with customers is permitted to trade.