Box with an obvious and massive hole in it dumped quickly at my door to ensure I didn't have the chance to question anything. An office chair with no wheels, bolts, boltcovers, screws, instructions. Refused to take it back until we arrange that ourselves with sellers. Driver was supposed to check van and get back to us but he didn't and no call either as to why not. This is our second bad experience with DPD this month.
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