They are total scammers !!!!!
My packed that I sent was lost and has Been showing in transit for a few months. To try to contact costumers service is impossible!! Trying over 2weeks to solve this.... Nobody answers phone, online chat not working, email not responding...please do not use these scammers!!! They are literally the thieves !!! DPD local lost my parcel cost £200. The claim is not working. Total scam company. Avoid!!!!