This is the worst delivery company I ever worked with. I sent 2 parcels to from UK to France and after 3 weeks they told me that my parcels never crossed the channel. I had to chase DPD for 5 months to get an answer on where my parcels was. In the end, they had no clue because they couldn't get hold of their 3rd party courier company. My parcels are now officially lost and they tried to give half of the money I was supposed to receive in case of lost. The audacity!! PLEASE DONT EVER SEND YOUR VALUABLE WITH THIS COMPANY!