I was waiting on an urgent delivery and received the customery email to say it was being delivered within a 1 hour slot. My wife and I delayed an appointment and waited ... We then received an update to the email saying the driver was delayed !! So we carried on waiting .......
over one and a half hours later I get another email saying " as you have requested we are now delivering your parcel TOMORROW"
I hadn't sent any emails at all let alone one to cancel the delivery and to make things worse they have tried to make out its at my request!! which I find grossly insulting. We now have to alter tomorrow's diary to accommodate the ineptitudes of DPDs staff ...... I had been warned, I should have listened but I can promise I shall never have a good word to say for them and I sincerely hope never have any further dealings with this outfit