This is the worst company to work.
I've been working there for a long time. Begining was quite allright menagment team make everything to think that you're in right place.
However everything is depends on the people who works there. Massive change came in 2020 in one of Leicestershire depot and everything falls down. Treating drivers as a rubbish, charging for completaly everything, no support at all, cheating on prices, rates. Draining from you all the money even it wasn't your fault as a mention above no support in any places from dpd.
If you have a choice please avoid this "Company of the year" they forgot to say thats the worst company of the year.