I always thought DPD were meant to be one of the more reputable delivery companies. Last week my new phone was due to arrive via DPD. I was in for the expected delivery time. The flat buzzer did not ring once and I received an email saying I had been missed. Looking at the photo of the parcel, I went out into the communal hall and bumped into the DPD driver who was going down the stairs. I asked him if he had a parcel for me (provided my details) and he said no. I went upstairs to my neighbours flat and my parcel was sat outside the door!
Yesterday I had a parcel due for delivery by DPD. Yet again I was in during the delivery time and got another email stating that I had been missed, despite the buzzer not ringing once (the buzzer is in perfect working order). I received an email stating that my parcel has been taken to a DPD depot 5 miles away from my home! This is supposedly part of a co2 emissions cutting program. I do not have a car so So I will have to get someone to drive me to get the parcel yet dpd delivery vans are in my area every day?
I contacted dpd and they said they would let the manager know, but they would not reschedule my parcel. Shocking service