They lied and said I was not home when they did not even try to deliver the parcel! Paid premium delivery and been sat in all day and nobody even tried to buzz my door and yet i checked and intercom working fine and also i can see and hear when people drive up so been watching out window for driver and about 15 mins before End of delvery slot, they marked as i was not at home which is a complete lie. Dpd and pets at home customer service shuts at 6 and he knew that and 15 past 6 he marked me as not home knowing i couldn't do anything. Also app says 24/7 customer service and then says shuts at 6pm. Utter bull of a company! I have anxiety and agoraphobia and now have to somehow arrange cat food at almost 7.30pm on a Saturday because she has none and we feed her a special diet which is why I can't buy from normal retailers so use pets at home and now have to buy her stuff that will affect her health and am having severe on off panic attacks thanks to dpd and lazy liar driver Stewart (William)! Angry and appalled is an understatement!!! If I could give 0 stars I would!! Now I am out of pocket to buy more cat food and the 3.95 I paid for premium delivery!