Worst delivery company ever. I paid for next day delivery of my parcel, which we needed in order to take a flight later in the week. It was scheduled to arrive 2 days later. Me and my whole family were at home the entire afternoon and at the time specified by DPD when it would be delivered( between 16:44 and 17:45). Not only was it not delivered in time, causing us to loose both flights and trains, the driver didn’t even attempt to deliver the parcel. No doorbell was rung, no chap on the door, window, nothing. Considering all the lights were on in the house and the outdoor light, and there is a gravel path alerting us to every vehicle coming from over 100m away, we are all certain the driver didn’t even attempt to deliver the parcel. I then received an email 15 minutes after the scheduled delivery time was up, that the delivery driver couldn’t deliver the parcel because ‘nobody could sign for it’ when it EXPLICITY says on the dpd website ‘ no need to be in, we will take a photo and send it to you as evidence that we delivered your parcel’. I then phoned customer service who informed me they were incapable of phoning the driver and getting him to turn around ( He would still be in the area if he attempted to deliver the parcel and sent an email saying he was unsuccessful 15 minutes later). This cost me £64 worth in phone bills for DPD, a delivery company, to tell me they were incapable of delivering a parcel. Overall DPD's incompetence cost me >£300 worth in delivery charge, lost flights, trains, and phone bills