I dropped off my parcel on Monday March 7th. The DPD driver arrived in the shop but he did not collect my parcel although it was ready for collection. It remained in the shop for 3 days. It was taken to the main hub where it stayed for another 4 days. The guaranteed delivery was meant to be March the 11th. But on Sunday at the hub it was now March 13th. I received a text asking me to insure my parcel every day including Sunday. I am disappointed in such a poor service. I am anxious that they are trying to intimidate me by suggestioning that they may loose or damage my parcel if I do not take out their insurance.