For a present, I bought an item from Pro Cook which promised next day (Wednesday) delivery via DPD. Had a message from DPD to say "We've Missed You", which I knew was untrue as I was at home at the specified delivery time. Then got notification from DPD that it would be delivered on Thursday, it wasn't and I got another message to say I had to pick it up. I complained and was notified it would be delivered on Friday - it wasn't and I got another "We've Missed You" message which I knew was a lie, because when passing the pick up point I collected the parcel on Friday morning, so it was never going to be delivered by DPD. Customer service not much help. Totally unreliable company, whose actions do not inspire confidence. I will avoid them in future.