Terrible service and total laziness of a driver! Expected parcel today, was given early slot 7:43-8:43. Parcel didn’t turn up, no notification at all, after checking myself message that driver is running late. Another hour and I got an email saying ‘sorry we missed you’ and parcel being delivered to a nearby shop. The person who expected the parcel is disabled and immobile so that was no good at all! I paid £4.99 for delivery that I didn’t get, the driver didn’t even attempt to deliver to me, just decided to take it straight to the shop! Useless service!
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