Financial Conduct Authority is using this awful service to collect out of service laptops. This is the second day in a row they haven't bothered to turn up at all despite texts received confirming they will 'deliver' (ie. make a collection) within a certain hour. You then receive a condescending text saying "sorry we missed you, your driver won't be back today". No DPD, your imaginary driver never showed up and DPD being an incompetent business will not admit that fact. RUBBISH. This has wasted too much of my time already. Text links to rearrange don't work and no chance trying to contact a human.