The guy who came to collect my parcels refused to pick them up when he fell his virility impacted by my being stronger than him in lifting a box. He should have lifted up to 30 kg my box was 23 kg and he went away twice saying that he couldn’t collect it for the shape of the box. If you cannot collect 20 kg courier is not the job for you. I had to request a refund and left my box behind, all because someone is not ok with their own body. If you live in Leytonstone that thin guy won’t collect your 20 kg parcel. Very disappointing.
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