Courier failed to deliver the parcel twice. First time they said we were out, but we weren’t. The second time they posted a photo of a house that wasn’t ours and said we were out. The photo actually had a different house name on it than ours!! I was told that the courier would ring us that afternoon to arrange a drop off later on in the day, but they failed to ring. The customer service were as useful as a chocolate fire guard.
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