Absolutely appalling and non existent customer service - having had yet another DPD next day parcel "disappear" - I emailed the customer service and CEO and had a contact saying they could not find the parcel - they received it at 0721 in the local distribution centre yet it then "disappeared" - I am assuming someone in DPD is making a living out of this! - Promised a call back but nothing and when I raise the issue I get an acknowledgement that they will come back to me within 6 days!!!!!!!!!!!!!!!! - Worse that - even worse than Hermes
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