This awful company claimed that their driver showed up at my residence for delivery. This is a lie as I sat by my window which is directly opposite a very narrow and quiet road and cannot miss any bike, car or van that goes by. No one rang the doorbell at any point during the delivery window and when I complained, they advised that I should check the app where the driver took a photo of my door and uploaded it.
Who cares if he took a photo? Given the amount of things to be delivered, this driver wouldn't have walked down that road as that'd be the only time I would have missed him. Now they're asking that I pick up my parcel as a pick up address even though I worked from home so I can receive my package today. Awful company and I'll never support a business that delivers with DPD as they're unreliable.