Dreadful. Goods arrived damaged, with about 1 liter of liquid leaked out of the box. (it was 2 x 5 litres of stabilizing fluid for building work) Photographed on the door step in such a way to hide the damage done. I complained, and was told that it was not my position to complain, but the senders. can't email them, just wait on the phone for a long time. Rude youngster on the other end of the phone using my first name after asking, but not waiting for a reply! Told me he'd worked there for 3 years and he was right. This is all recorded I hope.
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