Am sat in the house waiting for a new phone from http://o2.co.uk and the first I know that they have "attempted" to deliver the parcel is when I get a text saying we tried to deliver. A note was also left in the door. Why would a driver not bring the parcel from the van to the back door and waste his own time taking a photo of my back door and leaving a delivery attempted note? Why not ring the door bell, or knock on the door. Am afraid such actions are disgraceful, and just make me want to never do any business with DPD again. O2 will suffer now as I will return this phone. They pay for the service DPD offer and until they realise they are going to lose sales because of the behaviour of the delivery team, then they will just keep ignoring customers concerns. Get ready to take back the parcel.