First I would like to withdraw the one star rating. I couldn’t post this review unless I awarded a star. Do not under any circumstances use this company. I have undergone two weeks of: failed deliveries (waited in for two days); delivery to wrong address; item returned to sender and lost in system; and outright blank refusal to attempt to retrieve my item and have it delivered back to me. Just had a surreal conversation with the DPD depot. I was told that finding my item and resolving the situation - a situation that they are responsible for - was ‘not something we do as a company’. What are they for exactly? I’ve managed to contact the company my item is from via their international call centre. They said they will find my item and send it again. I requested they send it by Parcel Force not DPD but they said ‘it was out of their hands’. Sadly it won’t be in mine any time soon.